FAQ

Pet Grooming FAQs

Years of Experience | Compassionate Care | Since 2008

Years of Experience 
Compassionate Care 
Since 2008

Learn More About the Grooming Process

At The Pink Poodle Pet Spa & Boutique, we take great pride in the work we do. Talk to us when you visit us, and you'll find that we like to take the time to educate our customers on care between grooming sessions.

Call 260-459-7465 (PINK) now to schedule an appointment.
1. How long will it take to groom my dog?

Depending on the service you choose, the type of breed your dog is, and the type of condition your pet’s coat is in, the grooming process usually takes 3-4 hours. Although some other places may tell you an hour or so, we believe that the grooming process should never be rushed and that each and every pet should be handled with love, care, and patience. At The Pink Poodle Pet Spa & Boutique, your dog’s services are handled by one person, thus allowing the pet to bond with that one groomer - and that all starts during the bathing process.

2. My dog is so scared of going to the groomer. Do you use any sedatives or tranquilizers to calm dogs down while grooming?

Absolutely NOT! It is against the law for us to administer any kind of drugs to pets, and we do not personally believe in it. Our skilled and friendly groomers know how to handle each and every pet’s personality, even ones that become stressed in situations like this. Our motto is “less stress is the best.” We will provide a soothing and comfortable experience for your pet.

3. I have a puppy. When is it safe to start grooming?

Not only is it safe to groom a puppy, but it is also suggested to do so. This way, the puppy can learn that grooming is a safe and happy experience. Once your puppy has received its second set of puppy shots, call 260-459-7465 (PINK) to set up an appointment.

4. My dog sheds all the time. Even though I brush frequently, I have hair all over my furniture and house. What is going on?

If your pet has a chronic shedding problem, please advise one of our groomers so that we can properly treat your pet with a special grooming procedure (Shaggy to Chic Package) that will reduce 60-80% of the amount of hair your pet will shed.

5. My dog has reoccurring tearstains. Although I clean my dog's face frequently, nothing seems to get rid of them. How can I treat and eliminate them?

Tearstains are caused by a few contributing factors. First, a red yeast buildup may be the culprit. The product that we have in our boutique, in particular, which works wonders, is Angels Eyes. As it is 100% safe for dogs and puppies, it does contain a mild antibiotic that eliminates excessive yeast. The Blueberry Facial Scrub that is offered in our Wags to Riches Package is basically utilizing a special formula designed for the facial area and incorporating a relaxing face massage for the dog. This special product is formulated to help lighten tearstains on breeds with white or cream-colored faces. However, it is nearly impossible to eliminate severe tearstaining in one visit.

6. Do your pet stylists accept tips?

Tipping the pet stylists is optional, but it is much appreciated by the stylists.

7. What is your cancellation policy?

You must cancel appointments 24 hours prior to the appointment time to avoid a $30 cancellation fee per pet.

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